Cyberpunk 2077 online game hit with complaints of glitches


I purchased a tough copy of the sport on Ps or Xbox

Underneath shopper rights guidelines, sellers have to offer a restore, alternative or full refund the place a bodily merchandise is defective. If you happen to bought a bodily copy of the sport on-line, you have got added safety too. Right here, all on-line orders may be returned in alternate for a full refund inside 14 days of arrival. And it is the vendor’s accountability right here; not the producer’s. So ask the store for a refund within the first occasion. 

CD Projekt Purple provides that for those who’re having bother getting a refund from the retailer, it is best to contact it at helpmerefund@cdprojektred.com  21 December, though some buyers have reported listening to no response again but. It is unclear what is going to occur after this date, although the expertise of the sport might enhance after numerous bugs are mounted.

I purchased the sport on PC

It seems most PC variations of the sport had been offered way of Steam, which sends out digital copies. So right here, shopper rights guidelines point out you may ask for a restore or alternative. If the restore or alternative does not work, or is not attainable, you may then ask for a discount in value as a substitute. 

Nevertheless, Steam’s returns coverage goes above and past this. It says that basically you may get a full refund inside 14 days of buy if you have not performed the sport for greater than two hours, and as long as the sport has not been “consumed, modified or transferred”. You possibly can request a refund on the Steam web site.

In case your bought the sport elsewhere, you will want to talk to the vendor straight. As above, for those who bought a tough copy sellers have to offer a restore, alternative or full refund. If you happen to bought a bodily copy of the sport on-line, you have got added safety too. Right here, all on-line orders may be returned in alternate for a full refund inside 14 days of arrival. 

It does not seem, nevertheless, you can take complaints in regards to the PC model to Projekt Purple – its assertion implies that it’ll solely look into complaints about exhausting copies of the sport bought from PlayStation or Xbox. We have requested for clarification. 

Will the sport enhance?

The developer of the sport, CD Projekt Purple, has apologised for the issues and says it is engaged on bettering most of the points avid gamers have seen. It says the primary spherical of updates have been accomplished and the following ones will probably be finalised within the coming days. Additional fixes will then be issued in each January and February. You possibly can see its full assertion beneath:





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